Cadillac Owner Center

Cadillac focuses on its customers' needs by ensuring that details on service and maintenance for its vehicles is easy to access and user-friendly. Cadillac owners benefit from several resources that simplify to stay on top of their vehicle's care and follow suggested maintenance schedules.



The Cadillac Owner Center is a complete online portal where car owners can access detailed details about their specific model. After enrolling their vehicle, owners can sign in to view a personalized dashboard with information on their Cadillac's maintenance schedule, maintenance records, and coverage. The Owner Center also provides access to owner’s manuals, how-to videos, and step-by-step guides to help owners perform basic maintenance tasks or learn about specific vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Apple and Android. Through this app, users can keep track of their vehicle’s health by receiving alerts about service requirements, such as oil changes, tire rotations, or brake inspections. The app also offers handy features like remote start, remote locking/unlocking, and the ability to book maintenance directly with the preferred Cadillac service center. For recently launched vehicles, the app can even offer live data to keep owners informed of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an onboard information system that features maintenance alerts and notifications. When a maintenance is required, the vehicle shows alerts on the dashboard, informing the owner of what needs to be done. This system not only helps remind drivers to follow the schedule but also offers detailed explanations of each task, making it simpler for owners to understand what each maintenance procedure involves.

Cadillac Dealership Network

Cadillac dealerships play a major part in providing service and maintenance information to customers. When drivers visit an authorized dealership for maintenance or repairs, the advisors offers a detailed explanation of the suggested tasks, ensuring that owners are aware of the necessity of each procedure. Additionally, service centers maintain digital logs of every service visit, allowing Cadillac owners to easily access their service history for reference.

Printed and Online Resources

Cadillac provides printed owner’s manuals and booklets that outline the vehicle’s service intervals, fluid types, tire pressure specifications, and other essential information. For those who prefer digital resources, Cadillac’s website features a webpage for maintenance tips where drivers can access resources, watch clips, and tips on how to keep their vehicles in peak condition.



By offering a combination of digital tools, in-person assistance, and easy-to-follow resources, Cadillac ensures that customers are knowledgeable about their vehicle’s service and maintenance requirements, thereby enhancing the longevity of their Cadillac.